Shipping Policy


We work with several national courier companies to deliver your orders.


  1. Shipping Charges

Claura provides free and express shipping on orders.

  • When can I expect delivery?

We understand the pain of anticipation! Hence, we try to ship majority of the orders out of our warehouse, within 24 hours of order confirmation.

However, each location has a different delivery time frame committed by the courier partner. Nonetheless, all the orders will be shipped within 4-5 days.

  • How will my order be shipped?

We use several national courier services to deliver your order at your doorstep.

  • Do you ship internationally?

No, we do not ship Claura’s collection internationally, as of now.

  • An item is missing from my shipment.

This is least chance of occurrence of such an event as we ensure multiple checks during our product packing process. Please check if you have been charged for the missing item in the invoice enclosed.

If you have been charged, please contact us immediately at +91 7840083400, or  whatsapp us at +91 7840083400, or email us at

  • Important Notes
  1. In the unlikely event that we are unable to deliver any item in your order, be assured that you will not be charged for that item in case of Cash on Delivery payment, or the full amount charged for the item will be refunded in case of online payments.
  1. In the unlikely event that we are not able to ship your order completely within 10 working days of the order, we shall cancel the remaining unshipped part of the order. An email containing the information will be received by the customer. In such cases, your payment against the unshipped part of the order shall be refunded to your bank account.
  1. If you believe that the packaging is tampered with or damaged, please refuse to take delivery of the package, and contact us immediately at +91 7840083400, or whatsapp us at+91 7840083400, or email us at , mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.